Support

Contact

• Email: [email protected]
• Suggested subject line: Totemcy Support
• Response time is not guaranteed; we reply when available.

What to Include for Faster Help

• Your device model and Android version.
• When the issue happened and on which screen.
• A short screenshot or error description, if possible.
• Your app version or where you installed the app from, if relevant.

What We Can Help With

• Issues with app startup, totem submission, sharing, and daily usage rights.
• Rewarded flows, quota behavior, and synchronization errors.
• Questions about privacy, data processing, and terms of use.
• Questions about support and contact records you shared with us.
• Product suggestions and general feedback.

If you are reporting a security issue, write Security Report in the email subject so it can be triaged faster.