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Support

You can contact us for issues, questions, or feedback about Totemcy.

Contact

  • Email: [email protected]
  • Suggested subject line: Totemcy Support
  • Response time is not guaranteed; we reply when available.

What to Include for Faster Help

  • Your device model and Android version.
  • When the issue happened and on which screen.
  • A short screenshot or error description, if possible.
  • Your app version or where you installed the app from, if relevant.

What We Can Help With

  • Issues with app startup, totem submission, sharing, and daily usage rights.
  • Rewarded flows, quota behavior, and synchronization errors.
  • Questions about privacy, data processing, and terms of use.
  • Questions about support and contact records you shared with us.
  • Product suggestions and general feedback.

If you are reporting a security issue, write Security Report in the email subject so it can be triaged faster.